Google Safety Tool Updates Increase Options for Survivors

Google Safety Tool Updates Increase Options for Survivors

Many victims and survivors of abuse have concerns about keeping their personal information safe online. Some abusers chose to misuse that information in order to stalk and harass survivors. This can make those concerns especially acute. This is one reason why it’s important for tech companies to consider survivors’ needs in designing trust and safety tools and policies.

On Safer Internet Day (February 10), Google announced updates to existing safety tools. These updates increase options for survivors and other people at risk who want to remove sensitive content from search results. The announcement provides detailed, easy-to-follow instructions on how to use the updated tools.

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Best Practices for Technology Companies Responding to Traumatic Disclosures

Best Practices for Technology Companies Responding to Traumatic Disclosures

Technology companies frequently receive disclosures about traumatic experiences from their users. Despite their intended purpose and the critical role they can play in our lives, technology platforms and services are frequently misused and manipulated as a tactic of abuse. This can include online harassment, nonconsensual creation and/or distribution of intimate images, the spread of disturbing violence or threats, or unwanted location monitoring.

When traumatic experiences are reported, companies must be prepared to respond with empathy, respect, and effective options for recourse. The way these disclosures are received and handled can profoundly affect the safety and well-being of users.

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