This checklist is a supplement to the Choosing A Vendor for Digital Services handout and is not meant to be a stand-alone tool. Before using this tool, please read through the main document, which describes key concepts and dives deeper into each section included in this tool.

We encourage you to use the PDF version of the checklist so you can include your answers, and for better compatibility with screen readers.

Please also see the entire Digital Services Toolkit for additional information about Assessing Readiness for Digital Services and Best Practices Principles for Digital Services. Safety Net is also available to provide technical assistance, including assisting in evaluating the suitability of specific platforms for your program’s needs - contact us.

Contact Info & Costs
Data Security & Privacy (1)
Data Security & Privacy (2)
Data Security & Privacy (3)
Accessibility (1)
Accessibility (2)
Accessibility (3)
Features & Customizability
Customer Service (1)
Customer Service (2)